Returns & Exchanges

At FRAGMENT STUDIO, we stand by the quality of our curated garments and offer a 30-day return window for items in their original, unworn condition with all tags attached. We aim to ensure your aesthetic vision is met with every piece you acquire from our collection.

1

Initiate Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Package

Securely pack your items in their original FRAGMENT STUDIO packaging, ensuring the security seal remains intact and all designer tags are attached.

3

Ship Items

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 days of your request.

4

Quality Inspection & Refund

Once our studio receives and inspects your return, your refund will be processed to the original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing